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Community
Policies
Definitions
For the purpose of these policies, a Resident is
any person who is obligated and listed as a
resident on the lease. An occupant is any person
listed as an occupant on the lease and entitled
to occupy the apartment. A suitable and
responsible representative will always be
defined as a person 18 years of age or older
authorized by a parent, guardian, or legal
custodian.
Please
refer to your community's policy manual for
specific policies. These are general policies
shared by all communities.
Things
We Share
Swimming Pool
Please observe pool regulations established by
the City of Houston, and all of the rules posted
at the pool: Pool hours are as follows:
9:00
AM to 10:00 PM
For
health and safety reasons, persons under the age
of 16 must be accompanied and supervised
by a parent, guardian or legal custodian, or a
suitable and responsible representative thereof,
(18 years or older) at all times.
To
ensure space for all residents, we ask that you
have no more than two guests per apartment at
the pool at any one time. Resident or occupant
must accompany guests.
Please
wear only swimwear in the pool. No cutoffs, the
strings will clog the filter system.
Resident
or occupant identification may be requested by
the management at any time to insure that only
residents/occupants and their guests use the
pool.
Pets
or glass objects are not allowed in the pool
area. (This provision does not apply to animal
aid used by handicapped persons.) No
alcohol is allowed at the pool at any time.
No
lifeguard is present at the pool; therefore,
swim at your own risk. Any person(s) under the
influence of alcohol are prohibited from using
these facilities.
Resident
Center
An adult must accompany persons under the age of
16 in order to use the resident
center.
A
holding deposit of $100.00 is required to
reserve Resident Center, in addition to the
$100.00 rental fee. The deposit
is fully refundable provided they are found in
their original state.
In
addition, a non-refundable fee will be assessed
for usage. Management reserves the right
to modify and or change such fees.
Proper
attire must be worn when using the facility.
No bathing suits. Shirts and shoes must be
worn at all times.
Motor
Vehicles and Parking
When entering or leaving the community, you are
requested to operate your vehicle at a speed not
to exceed fifteen miles per hour.
All
parking uncovered is unassigned. All garage
parking is assigned.
The
parking lots and garages are to be used only for
the parking of automobiles, motorcycles, vans,
or pick-up trucks belonging to or used by
residents and occupants of the apartment
community. Cars without current inspection
stickers and license plates are subject to
towing. The use of parking lots and garages for
any other purpose (such as excessive storage,
storage of hazardous chemicals, parking of
commercial vehicles, taxi cabs, boats, trailers,
large trucks, buses, motor homes or repair of
motor vehicles) is expressly prohibited.
City
fire codes prohibit the parking of motorcycles
under breezeways, on sidewalks, patios, or
inside your apartment.
Please
do not park in designated fire lanes,
handicapped spaces or block trash receptacles.
Such action is a violation of City Ordinance.
The vehicle will be towed at owner's expense,
and vehicle owner is subject to fines.
In
addition, please do not block areas behind
covered parking spaces and garages. Cars
will be towed at owner's expense.
All
abandoned and/or inoperable vehicles are subject
to being towed. In addition, any vehicle with an
alarm system which malfunctions, and/or sounds
continuously for one hour, or intermittently for
a period of three hours is subject to being
towed. If you are going to be absent from your
apartment for a period of time, please make
arrangements with management regarding a contact
person while you are away.
Parking
lots are not to be used as playgrounds.
Your
Apartment Home
Decorating
Except as may be provided under any applicable
Federal, State, or Municipal Statute, Laws or
Ordinances relating to the accessibility of the
apartment community to persons with disabilities
or handicaps, no modification of apartment
walls, shelves, or closets may be made without
prior approval of the manager. It is permissible
for you to hang pictures, mirrors, etc., on the
walls of your apartment, but please use bull-dog
picture hangers. Please use a cutting board
rather than chopping and cutting on the kitchen
countertops. Waterbeds are allowed in downstairs
apartments only with proof of insurance. In
order to keep your apartment home its most
attractive, we also ask that your apartment
manager approve any window treatment. Windows
must show white to the outside; aluminum foil or
colored window treatments are not allowed.
Utilize only the telephone and cable outlets
already installed in your apartment. Any
additional wiring is prohibited.
Patio
and Balconies
Please keep all doors and windows closed and
locked during your absence to protect against
damage from rain.
No
person shall set or maintain a fire or portable
barbecue grill of any combustible material
within fifteen (15) feet of any building. Also,
we must prohibit any use or storage of barbecue
grills on the community.
So
that each of us can be proud of the appearance
of our buildings, we ask that you keep your
patio, balcony, or entryway uncluttered and free
of trash. Please, no clotheslines or clothes
hanging over balconies.
No
antenna or tower, including but not limited to
satellite dishes, shall be erected on any
patio/balcony or any other part of the building
for any purpose. Nor shall any antenna or tower,
including but not limited to satellite dishes,
be affixed to any patio/balcony; except as may
be allowed for a temporary period by The
Management.
State
or National flags may be flown on holidays,
season flags that do not exceed 48" x
48" may be flown in conjunction with patio
decorations. Any flag deemed unsightly by
management will not be permitted.
Keys
and Openers
In case of emergency, it is necessary for
management to have a key to any additional or
replacement locks that were not originally
provided upon move-in. There will be a charge
per key for replacement of lost door and mailbox
keys as well as garage door and gate openers.
Guests
Visitation period for guests and family of any
age is limited to two weeks. Any special
situations such as temporary custody should be
referred to management and will be dealt with on
an individual basis.
Appliances
and Fixtures
Please do not overload your dishwasher and only
use detergents made for automatic dishwashers.
Turn
on cold water before starting your disposal. To
keep your disposal in good working order, do not
grind bones, rinds, or stringy foods. If your
disposal stops, check the reset button on the
outside of the disposal.
In
case of power failure, check your circuit
breaker inside your apartment before reporting
to the office.
Do
not put paper towels, sanitary napkins, tampons,
disposable diapers or Q-tips in the toilet.
Cost
of any repair or service on appliances and/or
fixtures due to their misuse by resident,
occupants, and/or their guests will be charged
to resident.
Televisions,
Stereos, Radios, Etc.
Please respect the privacy of your neighbors
with regard to loud televisions, stereos,
radios, and noisy parties.
Help
us keep our buildings and roofs uncluttered by
not erecting CB base stations or
radio/television aerials, satellite dishes, and
wires on any part of the premises.
Maintenance
Tips
Air Conditioning Filters
Your air conditioning filter should be
changed on a regular schedule to insure proper
performance of your heating and air conditioning
units. We will send you a letter and filter when
it is time to make the changes.
General
Maintenance
Please report any and all needed repairs to the
office immediately and in writing. For
maximum efficiency, report all repairs in the
morning.
Emergency
maintenance is provided 24 hours a day.
After office hours, call (281)727-3700
for emergency maintenance requests.
Access
To Your Apartment
The management must approve any change of
apartment locks.
It
is imperative that we have access to your
apartment in order to perform routine work and
handle emergency situations; therefore, it is
necessary for your manager to have any and all
keys to your apartment.
FOR
THOSE RESIDENTS THAT USE THEIR GARAGE AS THE
PRIMARY ENTRY, PLEASE DO NOT LOCK THE KEYLESS
DEADBOLT ON YOUR FRONT DOOR. IT MAKES IT
VERY DIFFICULT FOR MAINTENANCE TO MAKE SERVICE
CALLS.
Whenever are personnel or the exterminator enter your
apartment to perform work, they will leave a
copy of the service request to let you know what
was done.
For
Your Peace of Mind
Every
Apartment Resident Should
Notify the manager, in writing, of any burned
out exterior or hallway lights, faulty locks,
lost keys, etc.
Immediately
report to the Management Office or 24 hour
answering service any suspicious persons,
strange vehicles or unusual activity. The
number is 281.727.3700.
Provide
management office with written permission from
resident in order for management to allow anyone
into resident's apartment. This includes
servicemen, moving van representatives,
out-of-town guests and relatives.
Prior
to allowing entry into your apartment, demand
credentials from all maintenance personnel.
Common
Areas
All common areas, including but not limited to
parking lots, stairwells, breezeways, jogging
trails, laundry rooms, courtyard areas,
clubrooms, sport courts, creeks, lakes, and
pools must be kept clear at all times of any
trash, refuse and any other obstructions. All
items left unattended in the common areas may be
removed and disposed of by are management
personnel without notification to owner.
Common
areas are for the use and enjoyment of all
residents at the community. Any Resident,
Occupant and/or their guests conducting
themselves in any unreasonable and/or offensive
manner shall be subject to being removed from
the common areas and such conduct shall further
constitute a breach of the lease.
"All
children returning from school or other activity
must have access to their apartment. The failure
of the Resident to provide such access and
supervision shall constitute a breach of the
lease."
Lease
Provisions
Subject to the limits placed on the number of
occupants per apartment, occupancy is limited as
follows:
Singles (Non Familial Status): Each
person must be 18 years of age or older. At
least one person must qualify and all persons
must sign lease.
Married Couples (Non Familial Status): At
least one spouse must be 18 years of age or
older, and both must sign the lease.
Familial Status: There is no minimum age
limit for the responsible parties. The Mandolin welcomes
families with children (familial status) to its
community.
Familial status is one or more individuals who
have not attained the age of 18 years being
domiciled with:
a.
A parent or another person having legal
custody of such an individual(s), or
b. A designee of such a parent or other person
having such custody with the written
permission of such parent or other person.
Familial
status includes any person who is pregnant or is
in the process of securing legal custody of any
individual who has not attained the age of 18
years.
The
maximum number of occupants permitted to occupy
an apartment is as follows:
FAMILIAL
STATUS
One Bedroom:
Two Persons (+a newborn child up to 6 months)
One Bedroom/Den: Four Persons (+ a newborn
child up to 6 months)
Two Bedroom:
Four Persons (+ a newborn child up to 6 months)
Three Bedrooms: Six
Persons
NON-FAMILIAL
STATUS
One Bedroom:
Two Persons
One Bedroom/Den: Two Persons
Two Bedrooms:
Two Persons
Three Bedrooms: Three
Persons
If
during the term of any lease, Resident exceeds
the foregoing maximum occupancy restrictions of
the apartment, Resident may transfer to the
appropriate size apartment or must vacate the
apartment six months from the date of the
increase in occupants. It is the responsibility
of the resident to inform management if or when
the number of people residing in their apartment
exceeds stated occupancy limits. Failure to do
so will constitute a violation of lease and
resident may be asked to vacate the apartment
immediately.
Rent
is due and payable on or before the first of
each month. If rent is not paid on or before the
5th day of the month, a late charge will be
assessed for any rent received on the 6th and
for each and every day thereafter until rent is
paid in full. Please indicate your apartment
number on all checks.
A
charge will be made for Non Sufficient Funds
(NSF) checks. NSF checks must be picked up with
a cashiers check or money order.
The
manager must approve transfers from one
apartment to another and a new lease signed. The
vacated apartment is inspected and must be left
in the condition described in your Move-Out
Instructions. Any damage must be paid upon
request.
In
accordance with your lease contract, we require
that the lease term be fulfilled or that the
provisions of your lease be
complied with and that at least sixty (60) days
written notice be provided prior to vacating the
apartment. We must have a written forwarding
address before any security deposit refund can
be made. That apartment must be left in the
condition described in your Move-Out
Instructions.
Lease
Renewal
At the expiration of your lease, you may elect
to renew your lease. At this time, please feel
free to contact the management office for
details.
After
one year of occupancy and at the time of lease
renewal, you may request any necessary carpet or
mini blind cleaning.
Move
Out
If you wish to move
out of your apartment at or after lease
expiration, you must give us THIRTY DAYS PRIOR
WRITTEN NOTICE to vacate.
For
consideration of the amount of refund of your
security deposits, the following requirements
must be met:
-
The
full term of your lease must be completed or
the provisions of your lease
are complied with.
-
At
least thirty days written notice to vacate
must be given.
-
Apartment
must be left in the same condition as at the
time of occupancy (normal wear and tear
accepted).
-
All
keys must be returned.
-
All
sums due including all sums under of your lease, if applicable, must be paid
prior to move-out. Any charges, if
applicable, will be made against your
security deposit.
Something
Special
Pets
Pets must be approved by management and will
only be permitted in the apartment with pet
agreement in the lease and photograph attached.
Pet may be no larger than 100 pounds in weight.
A pet fee will be added to the rent each month.
(This provision does not apply to animal aids by
handicapped persons.) Limit of two (2)
pets per apartment.
We
welcome you to your new home and sincerely
hope that you enjoy every day of your residency
here to the fullest. We appreciate your
cooperation in making your community a happy
home for all. If you have a request, please
contact the office. The office number is 281.727.3700.
This is a 24-hour number.
The
Mandolin Management
WHILE
THE FOREGOING POLICIES CONTAIN MINIMUM
PROVISIONS REGARDING THE SUPERVISION OF PERSONS
UNDER THE AGE OF TWELVE (12) YEARS OLD,
RESIDENTS ARE ADVISED TO EXERCISE THEIR OWN
PRUDENT JUDGMENT WITH RESPECT TO THE
UNSUPERVISED USE OF THE FACILITIES LOCATED
THROUGHOUT THE COMMUNITY BY MINORS. NEITHER THE
MANDOLIN
NOR OWNER, BY ESTABLISHING THE MINIMUM
REQUIREMENTS CONTAINED IN THESE POLICIES ARE IN
ANY MANNER REPRESENTING, GUARANTYING OR ENSURING
THE SAFETY OF ANY PERSONS WHEN PARTICIPATING IN
THE ACTIVITIES OR UTILIZING THE FACILITIES OF
THE COMMUNITY WITH OR WITHOUT SUPERVISION.
Note:
All of the above policies are subject to change
at any time. |
